You can place an order through our website. You can also call us at (800) 609-9303, fax us at (630) 214-2835, or email email@example.com.
If you are a new customer, just fill out this quick form with your store information and we will get back to you if you’ve been approved for Wholesale Status. Returning customers who do not yet have access can call us during office hours at (800) 609-9303 and we will set you up with immediate access to the website.
The minimum wholesale order is $150.00.
A consumer can purchase WorldFinds products directly on our consumer-facing homepage. However, we place a focus on our retailers by charging 2.5 to 3 times what we charge our wholesalers. We also feature many of our retailers on our Store Locator. Through social media and our marketing emails, we spotlight different buyers and encourage our consumers to visit their local retailer.
Yes! If placing an order online, just enter your preferred ship date into the "ship on date" field during the checkout process.
Call us at (800) 609-9303 or email firstname.lastname@example.org.
Normally between 2-4 business days depending on your location. In-stock items are shipped via UPS Ground within 1-2 days of receipt. A UPS tracking email will be sent upon fulfillment. Expedited shipping can be arranged at your request.
Yes! We have a print catalog, but all available products are displayed on our website. We also have line sheets that can be included with your order or mailed upon request. To request a catalog or line sheets, please email email@example.com with your name and address.
We accept Visa, MasterCard, and American Express. We do not accept Discover. We also accept company checks. We also can work with you to set up terms.
Net 30 terms are approved after credit references are received and verified. Email firstname.lastname@example.org for a "Customer Credit Reference Request Form". Just fill the form out and mail or email it back to us for approval.
We have an unconditional 30-day no-hassle return policy. We want you to be completely satisfied with your order. If you receive a damaged item, please call us at 800-609-9303 or email us at email@example.com to request a return.
We are constantly working with our artisans to provide the highest quality product. However, if you do have a damaged item, please indicate the reason for the return so we can share this information with our producer partners. Just include the original receipt or packing slip with the reason for return and mail back the product. We ask this so we can relay the problem to our artisans, as well as recycle the item. A credit or refund will be applied to your account, as per your request. Call us with any questions or concerns at (800) 609-9303.
Return to the following address:
115 West 61st Street
Westmont, IL 60559 USA
We offer some items for sale before they actually arrive, so we can get them into your hands as soon as possible. In these cases, please allow 6-8 weeks for your preorder to be processed. You will receive a shipping confirmation email as soon as these items leave our warehouse.
If your order contains items that are currently unavailable, our team will get those shipped to you as soon as we receive inventory. If the total amount for your backordered items is less than $50, these items will be removed from your order and you will be notified. For backorders totaling $50 or more, we will ship out your backordered item 1-2 business days after your items become available at our warehouse, free of charge.
We are happy to work with you on a custom order. For more details, please contact firstname.lastname@example.org.
No. As a general rule, we do not drop ship to consumers. However, if you have a special situation, please contact us at (800) 609-9303 and we would be happy to talk with you about a solution.
Yes! Most of our international shipments ship via USPS Priority Mail, which is usually the most cost-effective method. FedEx and UPS can also be used upon request.
Our offices are open Monday-Friday from 9am to 5pm Central Standard Time.
You can find an archive of photos and artisan stories to sell WorldFinds products in our Retailer Resources. For high-resolution JPEGs and PDFs, please email our Marketing Coordinator at email@example.com. For lower-resolution images, simply enter the item's product detail page and right click the large photo. Click "Save Image As" as save the image on your computer for use.
With every new order, as well as upon request, we will send out our colorful 5x7 easel-back artisan story displays. In addition, we offer special earring and Connection Collection spinners. For more information, contact firstname.lastname@example.org.
WorldFinds strives for our company to be both people and eco-friendly. We use all glass beads instead of plastic, organic cotton, as well as recycled beads and textiles. Our carbon footprint is reduced by grouping our artisan's shipments as well as by artisans working from their own homes. In our office, we re-use paper for all in-house communications, recycle our office equipment and printer cartridges. In our warehouse we re-use all cardboard boxes that are in working condition and recycle the rest. The majority of the inner packing material is re-used after receipt from various local shipments to us.